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*Hot water out in all buildings

3/15/2015

 
*UPDATE: Hot water and gas have been fully restored.

Details follow in chronological order:

Washington Gas turned the gas main off in Building 30 on Sunday (3/15) after investigating a report by a resident of a gas smell. As a result, WG cut off the gas to the hot water heaters housed in 30 for all of the buildings without ascertaining the cause of the smell. For safety reasons, the gas cannot be turned back on in Bldg 30 until the cause of the gas smell is determined, which means that there will be no hot water to ALL buildings until the common areas and all units in 30 are appropriately inspected.

Buildings 20, 22, 24, 26 still have gas available for stoves and gas dryers; just no hot water.  Building 30 has no gas available at all.

Residents in 30 should contact AMV immediately to provide all possible contact info/any updated info.  Owners/residents are in process of being contacted.  Access must be provided to the units in 30 in order to address the concern and restore the hot water as quickly as possible. Any units in 30 with older gas stoves that may have a pilot light, as opposed to electronic ignition, will also have to be inspected before the gas to 30 can be turned back on.

UPDATE:  Hot water may occur sporadically on Monday as they work through a solution to reinstate the gas. Hot water is expected to be restored fully on Tuesday, barring any unforeseen events.

UPDATE:  (Tues.) Hot water has been restored via a bypass. Gas for stoves and dryers remains off in 30.

UPDATE: Tomorrow (3/18), the gas will be turned on to begin testing the gas lines in Building 30.  Residents/owners in 30 (especially any with older gas stoves with pilot lights) should make themselves readily available via the contact information they have provided in the event that workers need access to the units.  Older gas stoves with pilot lights, as opposed to electronic ignition, must be professionally inspected.  If gas were to be detected, the gas main to the stoves and dryers would again be shut off in Building 30.  In the event that gas is detected, units additionally may be ventilated by opening the kitchen windows.

Please make sure gas ovens/stoves in Building 30 remain off until further notice. This process could take a few days to ensure that the gas can be safely turned on.  Thank you for your patience.

UPDATE: Workers will continue testing gas lines in the lower levels (boiler, basement, crawlspaces) on Thursday 3/19) to ensure that there are no active leaks.

On Friday (3/20/15) from approximately 12pm-3pm, only residents/owners who have stoves/ovens with a pilot light will be contacted in order to gain access to their units. 
They anticipate turning the gas back on permanently by late Friday afternoon (3/20/15), barring unexpected events.

UPDATE:  Gas has been restored to all units in Building 30, as of Friday, 3/20/15. Residents are asked to report any possible issues to Engelking/AMV.
Maureen Critchley
3/15/2015 12:53:41 pm

This is helpful - to those who follow the (secret) Arbors FB page.

AoA
3/16/2015 08:52:59 am

The Arbors of Arlington Association does not operate a Facebook page, although residents perhaps choose to discuss items, independently.

Laurent Cartayrade
3/16/2015 12:52:17 am

So, what happens if someone in Building 30 is out of town and/or unreachable? Are we going to be without hot water until they turn up?

AoA
3/16/2015 09:00:07 am

Hot water is expected to be fully restored on Tuesday, barring unexpected events. Thank you for your patience and understanding.

Theresa
3/17/2015 08:46:38 am

Hello,
Thank you for your work addressing these issues. However, I do not think that posting updates only to this website is the most appropriate mode of communication given the size, type of issue, and amount of time that has passed. The staff that came by on Sunday did not mention checking this page for updates - they took our phone and email information and said they would be in touch directly. (In fact, we had forgotten that this page existed so it didn't even occur to us to check here.) An email to the residents (BCC) with the updates (or a call) in addition to your update here would have been much appreciated.

Demarie
3/16/2015 02:16:42 am

I hope that AMV will attempt to contact each bldg. 30 resident or owner to expedite the fix.

AoA
3/16/2015 09:03:54 am

Arbors has actively attempted contact to residents and owners to expedite the solution.

Jeri Walker
3/16/2015 11:35:24 am

Great news! Thanks for the update, AoA!

Maureen
3/17/2015 05:46:11 am

Wondering if there is an update about whether the repair of the gas leak will be completed today?

JP Goodwin
3/17/2015 07:06:06 am

I doubt it. No one has called and asked me to come home so they can light the pilot light in my stove.

Dawn
3/17/2015 11:21:56 am

Sadly, we might be waiting a week to get our stoves back on. I would like to cook again as many of us do.


Comments are closed.

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    Ernie Lightfoot
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